The Buying Exchange Questions
What is The Buying Exchange?
The old adage of strength in numbers is true. The Buying Exchange brings together small and medium sized businesses to combine their purchasing power. Collectively, our members do an extremely large volume of business, which allows The Buying Exchange to negotiate with vendors for lower pricing on the products and services that they provide.
Once you login at The Buying Exchange, you’ll learn very quickly that The Buying Exchange is much more than a buying group that delivers lower pricing and discounts. We make every effort imaginable to deliver industry knowledge, experience, proven success strategies and all of the tools and resources you’ll ever need to grow your business.
How does The Buying Exchange work?
Your membership in The Buying Exchange gives you advantages that may be impossible to obtain on your own. When you join The Buying Exchange for example, you, along with thousands of other small businesses, are able to buy from major suppliers at prices that usually only large corporations are able to negotiate.
Unless you have a very large operation, your individual negotiating power with vendors and suppliers is limited. On the other hand, when you belong to The Buying Exchange, you receive discounts based on the purchasing power of the entire membership. It costs nothing to join The Buying Exchange, and the savings you’ll enjoy will mean a much healthier bottom line.
How do I get my Buying Exchange discount from a vendor?
It’s easy; simply by logging into our site and clicking on the appropriate vendor, you will automatically be recognized by the vendor as a Buying Exchange member.
How much can I save with The Buying Exchange?
The discounts offered by The Buying Exchange vendors and suppliers vary. Due to the nature of some industries, margins are small and we simply provide a link to certain vendors because we know that their pricing is very competitive. In addition to purchase discounts, some of our vendors will elect to offer other benefits in addition to their discounts.
What does it cost to join The Buying Exchange?
We're in the business of saving our members money and know that the last thing you need is another expense so we do not charge a membership fee.
How does The Buying Exchange make money?
All revenue to The Buying Exchange is provided to us through site advertising and commissions generated from sales made through our website. So as you can see, it is in our best interest to secure our members the best prices we can; to generate traffic through to our vendors. We earn as you save. No gimmicks, no dues or hidden fees.
How do I join?
It’s easy to apply for The Buying Exchange membership. Just click ‘Become a member’ to complete an online application. We will process it and let you know via email just as soon as it’s been approved. If you need assistance or would like to join by phone, please call Member Services, toll-free at 1-888-856-6832
How long after I return my application will I find out if I have been accepted as a member?
The turnaround time is usually immediate, an email will be sent to you with your password. Note: Certain industries will require verification of member enrolment. Please allow a little extra time when applying over the weekend or during holidays.
As a member of The Buying Exchange, can I still buy from other vendors?
Absolutely! You can always buy from whomever you like just like you always have. If there’s a vendor that you would like to see added as a Buying Exchange vendor just let us know and we’ll do our best to accommodate you.
Do I need to set up a new account with vendors I have not worked with before?
Our member vendors prefer to establish a new account when you are ready to order. When you place your initial order, just identify yourself as a Buying Exchange member to ensure your new accounts have been set up to go through our discount grid. A small percentage of suppliers require additional credit information and/or will give you special instructions for establishing a new account.
If I purchase a product through one of The Buying Exchange vendors and then need to return the product, where should it be sent?
Returns should always go directly to the vendor from whom they were purchased. Any products sent to The Buying Exchange will be returned to the member.
Who do I call if I have a problem with my statement?
You need to contact the vendor you purchased your items from.
How do I find out about the policies on shipping, returns and handling before placing an order?
Because policies differ, you should contact each vendor before placing an order. In most cases, you will find this information at their website.